Technology is transforming the hospitality industry, revolutionising how we operate, market, and interact with our guests.
This booklet, put together by Bill's Restaurants on behalf of the Council, demystifies the jargon around hospitality technology, empowering teams across the business to use these tools confidently.
From technical terms to practical applications, you'll find everything you need to navigate the digital age of hospitality.
Contents:
- Technology Terms Explained
- Operations: The key technologies that empower restaurant operators to improve productivity, reduce costs, and provide a superior dining experience
- Marketing: The key marketing technologies that help restaurant build a strong brand presence, reach their target audience and drive growth
- Reservations: The technologies that streamline the reservation process, enhance the guest experience and improve operational efficiency
- Workforce Management: The technologies that streamline recruitment processes, improve employee engagement and goster a positive work environment