Innovation

Read the latest 'What Really Matters: Need-to-know data insights to aid operator innovation in hospitality and leisure' report from 2023 to help boost new and best practices, improve resilience and future-proof businesses.

A summary of the key learnings from the Hospitality Innovation Day, including the common productivity challenges that operators face.

• Tossed: Originally operating like an old-school salad bar, Tossed struggled to manage speed and capacity at peak periods. See how going digital changed that.
• Leon: Find out how LEON transformed its restaurant operations to create an omnichannel digital ordering process where it can now maximise its reach and guest journey. 
• Nando’s: Read about how Nando’s successfully implemented ‘Continuous Flow’, a new method that reduces complexity in the kitchen, leading to smoother and more efficient prep and co-ordination processes.
• Whitbread: Learn why Solar PV has been a core part of Whitbread’s wider investment in energy to help the business manage costs, get strong returns on capital and move towards the net zero carbon target by 2040.
• Burger King UK: Introducing an overnight energy use campaign to reduce energy consumption at a restaurant level and engage with teams on the wider environmental sustainability agenda.  
• Enjay and Burger King: This case study tested new heat recovery technology with the aim to see if energy could be recovered robustly and profitably.  
• Breadless and ClearCOGS: Learn how Breadless was able to use AI to improve prep, leading to lower COGS and lower labour costs.